Case Studies - Commercial

Our client is a major financier of commercial insurance premiums with the number of accounts running in excess of 50,000. The balances involved very widely from only £30-40 to several thousand depending on the size of the policy.

A number of DCA's had been used in the past with patchy but generally average results. The overall service was poor with incorrect reports and invoicing being a regular occurrence.

Prior to our appointment the collections performance for the previous 6 months had been £55k, our first six resulted in over £110k being collected. Our client has also noted a marked improvement in the supplier relationship it enjoys.