Case Studies - Ledger Cleansing

Our client approached when they identified a worsening in their 90 day debt. We were invited to review their procedures and identify areas in which we could help.

Staffing resource difficulties within the credit control had been a problem which had been not been improved by the sales function being involved in decision making at the back end.

Initially we were able to provide resource both internally and externally to reduce the over due debt to a manageable level. Over a very short period of time we were able to recover all debt over 90 days and reduced 60-89 day debt by 75%.

In addition we worked with our client to establish a decision making framework that removed subjective input. The end result has been that the sales function now receives payment of the invoices it generates in a more timely manner.