Costs Negotiator
| Reference | EJ/NG |
| Description | The Costs Negotiator will profitably assist with the negotiations of a caseload of personal injury and/or civil cost claims, ensuring that all work carried out within the cost team is of the highest standard. You will also be required to build and maintain working relationships with clients and colleagues. Main Duties 1. Negotiating and management of a caseload of files, the nature and volume of the files they manage will depend on the level of seniority, complexity and value. 2. Ensure the work flow and processes are strictly adhered to. 3. Provide technical advice and supervision to junior members of the team. 4. Acting as mentor to junior members of the team. 5. Report any cases that fall outside of the negotiator’s individual authority level to the Director. 6. Work within CIQ’s standard service levels and/or those applicable to particular accounts. 7. Manage files to ensure that all time spent is accurately recorded. 8. Ensure the case management system is used properly and effectively in accordance with agreed procedures. 9. Any complaints, mistakes or errors are to be reported immediately to the Director. 10. Monitor and manage own compliance with targets in respect of income. |
| Skills Required | 1. Law Degree and/or ALCD qualification. 2. Excellent interpersonal and communication skills (written and telephone). 3. Good IT skills in particular MicroSoft word and excel; previous experience of case management systems and or CostMaster is an advantage. 4. Self motivated with the ability to work manage and prioritise work to meet tight deadlines and achieve key performance indicators. 5. Ability to concentrate in an open office environment. 6. Good organisational skills 7. Good time keeping. 8. Strong attention to detail. 9. Ability to motivate team members to achieve individual and team targets, whilst maintaining the firms profitability and level of service to clients. In return you will have the opportunity to develop your career whilst enjoying working in the heart of the city centre. We offer a competitive salary and benefits such as a subsidised on-site gym, performance related bonuses, claim referral rewards, childcare vouchers and bike to work schemes. If you are interested in this role we’d be delighted to hear from you. Please submit your CV including details of your current salary. |
| Qualifications | |
| Closing Date | 22/07/2010 |