Our staff represent a number of different companies during their working day so we can provide a flexible resource to assist you at busy times or to deal with accounts at certain stages, for example, pre or post payment becoming due.
Often accounts remain unpaid due to communication breakdown or simply because queries remaining unresolved. Our pro-active approach to dealing with customers highlights any issues early and resolving things like missing invoices or accounts queries can improve the service to your customers; at the same time remove any excuses for non payment.
Our staff are highly trained and experienced in the credit control field, they know all the usual excuses to avoid or delay payment and how to effectively overcome them. Reducing DSO (day’s sales outstanding) increases cash flow iand as customers become used to your new process your days overdue will drop to long term acceptable levels. Borrowing requirements and resultant interest payments can be reduced as a result.